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Terms and Conditions

Avoid fines of up to RON 200,000: How to Draft Legally-Compliant Terms and Conditions for Your Website or Online Store

Terms and Conditions (T&C) are a critical legal component of any website — whether you operate an online store, a blog, or a service-based platform.

 

This legal document not only protects your business but also ensures transparency and trust for your users.

 

What You'll Discover on This Page:

  • What are Terms and Conditions ?

  • Why your website needs a customized Terms and Conditions document;

  • What a complete and compliant T&C should include;

  • The risks of not having Terms and Conditions in place;

  • Why using a free or copied Terms and Conditions template can backfire.: Why it is NOT recommended to copy them from other sites.

 

What Exactly Are Website Terms and Conditions?

Website Terms and Conditions (T&C) are a legally binding document that outlines the rules of using your website and establishes the rights and responsibilities of both the website owner and its users.

Having clear, well-drafted Terms and Conditions protects your business against disputes and demonstrates legal compliance.

 

What are the Terms and Conditions?

Why do you need custom Terms and Conditions? Terms and Conditions - template

Template Terms & Conditions ≠ Legal Protection

If you run an online store, you've probably wondered: Which Terms and Conditions model should I use?


While it may be tempting to copy T&C from another website, this is highly discouraged and legally risky. A generic template is not enough.

 

No two businesses are alike. Every website has unique legal, commercial, and technical specifics—such as:

  • Types of services or products offered;

  • Order and payment processing;

  • Return and refund policy;

  • Customer support methods, etc.


That’s why your Terms and Conditions must be tailored to your business model and risk profile.
 

Custom Terms and Conditions Offer:

  • Real legal protection in Romania and across the EU (including GDPR compliance);

  • Professionalism and trust for your clients;

  • Protection from copyright infringement penalties (which apply if you copy legal content from other sites).

Shipping Boxes

What Should Your Website’s Terms and Conditions Include?

✔️ Website owner’s identification details;
✔️ Purpose and functionality of the site;
✔️ Rules regarding access and use of the platform;
✔️ Shipping, payment, and return policies (for e-commerce);
✔️ Limitation of liability;
✔️ Intellectual property rights;
✔️ Dispute resolution process;
✔️ Links to Privacy Policy and Cookie Policy;

 

What Are the Risks of Not Having Proper Terms and Conditions?

✔️ No legal basis to defend yourself in consumer disputes;
✔️
Fines of up to RON 200,000 from authorities (e.g. ANPC):
✔️ Loss of credibility and user trust;
✔️
Non-compliance with GDPR and sector-specific regulations;

 

Need Help Drafting Your Website’s Terms and Conditions?

If you want to stay compliant and avoid costly fines, I can help you draft a custom Terms and Conditions document tailored to your business and fully aligned with Romanian and EU legislation.

I offer specialized legal services for businesses of all types and sizes.

📩 Contact me at office@cristinatudor.ro or visit the Contact page for more details.

Learn more about this subject in my detailed guide here.

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Thank you!

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