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Terms and Conditions

Avoid fines of up to RON 200,000: How to Draft Legally-Compliant Terms and Conditions for Your Website or Online Store

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Terms and Conditions (T&C) are a critical legal component of any website — whether you operate an online store, a blog, or a service-based platform.

 

This legal document not only protects your business but also ensures transparency and trust for your users.

 

What You'll Discover on This Page:

  • What are Terms and Conditions ?

  • Why your website needs a customized Terms and Conditions document;

  • What a complete and compliant T&C should include;

  • The risks of not having Terms and Conditions in place;

  • Why using a free or copied Terms and Conditions template can backfire.: Why it is NOT recommended to copy them from other sites.

 

What Exactly Are Website Terms and Conditions?

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Website Terms and Conditions (T&C) are a legally binding document that outlines the rules of using your website and establishes the rights and responsibilities of both the website owner and its users.

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Having clear, well-drafted Terms and Conditions protects your business against disputes and demonstrates legal compliance.

 

What are the Terms and Conditions?

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Why do you need custom Terms and Conditions? Terms and Conditions - template

Template Terms & Conditions ≠ Legal Protection

If you run an online store, you've probably wondered: Which Terms and Conditions model should I use?

While it may be tempting to copy T&C from another website, this is highly discouraged and legally risky. A generic template is not enough.
 

No two businesses are alike. Every website has unique legal, commercial, and technical specifics—such as:

  • Types of services or products offered;

  • Order and payment processing;

  • Return and refund policy;

  • Customer support methods, etc.


That’s why your Terms and Conditions must be tailored to your business model and risk profile.
 

Custom Terms and Conditions Offer:

  • Real legal protection in Romania and across the EU (including GDPR compliance);

  • Professionalism and trust for your clients;

  • Protection from copyright infringement penalties (which apply if you copy legal content from other sites).

Woman checking her orders before delivery
Shipping Boxes
Shipping Boxes

What Should Your Website’s Terms and Conditions Include?

✔️ Website owner’s identification details;
✔️ Purpose and functionality of the site;
✔️ Rules regarding access and use of the platform;
✔️ Shipping, payment, and return policies (for e-commerce);
✔️ Limitation of liability;
✔️ Intellectual property rights;
✔️ Dispute resolution process;
✔️ Links to Privacy Policy and Cookie Policy;

 

What Are the Risks of Not Having Proper Terms and Conditions?

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✔️ No legal basis to defend yourself in consumer disputes;
✔️ Fines of up to RON 200,000 from authorities (e.g. ANPC):
✔️ Loss of credibility and user trust;
✔️ Non-compliance with GDPR and sector-specific regulations;

 

Need Help Drafting Your Website’s Terms and Conditions?

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If you want to stay compliant and avoid costly fines, I can help you draft a custom Terms and Conditions document tailored to your business and fully aligned with Romanian and EU legislation.

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I offer specialized legal services for businesses of all types and sizes.

📩 Contact me at office@cristinatudor.ro or visit the Contact page for more details.

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Learn more about this subject in my detailed guide here.

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